Frequently asked questions (FAQ)
Why you strongly believe that ClickGem project will be succeeded and become big system like PayPal, Amazon, Alibaba or Aliexpress in future?
ClickGem is a payment system, how about ClickGem's KYC (Know-Your-Customer) and how ClickGem control the money laundering from users?
With professional users who want to use our paygate for their business, to receive payment regularly, they have to verify their merchant information and waiting for our approval.
Currently, have many other new payment services support for both Fiat currency and cryptocurrency like Bitpay, Coinbase, Revolut, Coinberry. ClickGem is a new name, what is the reason to use ClickGem instead of those services?
To support and exchange Fiat currencies, still need to process with banks and have many risks with the exchange rate, how ClickGem to manage these issues and will not increase transfer/exchange fee?
Is token/coin sale fair in terms of percentage allocated to the crowd and hard cap? There are other relevant factors of evaluation (the pricing and the lock-ups for team and partners and the discounts applied to the ICO participants)?
- ICO's launched time is too early (our website has just opened from January 2018 and we haven't enough time to run marketing programs, expand community and publish detail information within a month). Also, at that time, we only have whitepaper and our products (applications) are not completed yet.
- Bad time for ICO: The downward trend of the major cryptocurrencies at all markets; The failure of BitConnect and many other lending projects; The confidence of investors in ICO projects dropped due to the appearance of many scam/ponzi projects, etc...)
- We don't have much experience, good consultation, and good preparation to start an ICO project. However, until this time, we really learned a lot from those lessons.
After that, we need to run our project with main funding source from founders.
Now we decide to find private investors for private sales and ICO again in a public exchange:
Private sales quantity: 7,000,000 CGM (about 24%)
Private sales price: $2 per CGM (about 50% discount)
ICO quantity: 5,000,000 CGM (about 17%)
ICO price: $3.78 per CGM
ClickGem will work also with many different Fiat currencies, how to do that? How ClickGem to exchange between Fiat currency with Fiat currency and cross-exchange between fiat currency with cryptocurrency? How about the liquidity?
b. For exchange between Fiat currency with Fiat currency, ClickGem develops an internal exchange so all users can exchange Fiat currency in their Fiat currency wallets with other users. To improve the liquidity on the exchange, we will also develop API to integrate with other Fiat exchanges / Foreign exchanges (Forex) for listing and trading with orders on their exchanges.
c. For cross-exchange between Fiat currency with cryptocurrency, we also develops an internal exchange so all users can exchange Fiat currency and cryptocurrency in their wallets with other users. In each country, has many online service providers to exchange cryptocurrency to their local currency (Fiat currency), we will become the partner with them and develops API for listing and trading with their exchange orders to improve the liquidity on our exchange.
d. Our paygate will closely integrate with our internal exchange and also have API to integrate with other exchanges so it has the same ability when exchange currency for sellers/buyers during the transaction progress.
In fact, security is the general issue with all IT system and no system is perfect! Even big system like twitter, facebook, windows, MacOS sometime still have security vulnerability... We will learn from lessons from other projects then improve ourselves! When have more budget, we will also become partner with big companies on security field to get their help on improve system security!